Taxi absence

Called a taxi from a hotel where I was sheltering from the rain at 3:30 pm. After 45 minutes the taxi company could not find a taxi prepared to take me so could not give any estimate for how long I was going to have to wait. Therefore, I gave up waiting and had to go in the rain to the bus stop. On the bus I saw quite a few maxi-taxis driving around close to the hotel.

Why are there no taxis for people in wheelchairs (or taxis prepared to pick up wheelchairs)? This problem happens all the time in Melbourne but never, and I mean never, in Sydney. Wheelchair taxis are so unreliable in Melbourne that they are not a viable means of transport.